Reference

Terms That Govern Your sportybet Account

These terms set out what you can expect from us and what we ask of you when you open and use a sportybet account in India.

Applies to all Indian accountsUPI, Paytm, PhonePe coveredJurisdiction-sensitive clausesAccount holder rights includedDispute resolution process

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What These Terms Cover and How They Apply

sportybet Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on sportybet.run, you agree to these terms in full. They govern account registration, wallet operations, how funds move through UPI, Paytm, and PhonePe, and the conduct we expect on the platform. Access to certain features depends on where local law permits it

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— if a service is unavailable in your state or region, that restriction exists because local legislation requires it, not a platform choice. We update these terms when regulations change; continued use of your account after a posted update constitutes acceptance. If you disagree with any
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revision, you may close your account and withdraw your available balance before the new terms take effect. Queries about specific clauses can be directed to our support team, whose contact paths are listed below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about how a rule has been applied to your account, our support team is available through the…

Live Chat Available directly in your account dashboard, live chat connects you to a support agent who can clarify any clause in these terms or walk through how a specific rule applies to your situation.

Email Support Send detailed questions about these terms to our support email. We aim to respond within 24 hours on business days. Include your account ID so we can pull the relevant history and reply with precision.

Help Centre The Help Centre on sportybet.run holds an indexed list of policy articles. Search by keyword — such as 'withdrawal' or 'account closure' — to find the clause that applies to your specific query without waiting.

HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

We take your account data seriously. Here is exactly what we do with it, how long we keep it, and how you can request changes or deletion at any time through the…

Data We Collect

When you register, we collect your name, email, phone number, and payment identifiers for UPI, Paytm, or PhonePe. This data is used solely to operate your account, process transactions, and meet any reporting obligations under Indian law.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences in your browser settings at any time. Disabling analytics cookies does not affect your ability to use your account.

Account Security

Your password is hashed and never stored in plain text. We recommend enabling two-factor authentication from your account settings. If you suspect unauthorised access, use the 'Lock Account' option in security settings and contact support immediately.

Data Retention

We retain account and transaction records for the period required by applicable Indian regulations. After account closure, most personal data is deleted within 90 days, except records we are legally required to keep for a longer period.

Your Right to Request Changes

You can request a correction to any personal data we hold, or ask for a copy of your data, by emailing support with your account ID. We process such requests within 14 business days and confirm completion in writing.

Who to Contact for Policy Disputes

If you believe a term has been applied incorrectly to your account, escalate via email to our compliance team. We acknowledge escalations within 48 hours and aim to resolve them within 7 business days with a written outcome.

Your Questions About These Terms Answered

These are the questions we hear most often about how our terms work in practice. If your question is not here, live chat or email support will get you a direct answer tied to your account.

Yes. Access to certain features depends on local law. If a specific activity is restricted under the legislation of your state, that restriction applies to your account regardless of these general terms. Local law always takes precedence.

We post all updates on the terms page and send an email notification to your registered address before changes take effect. If you continue using your account after the effective date, that counts as acceptance of the revised terms.

Any available balance in your sportybet wallet is returned to the payment method you used for your most recent deposit — UPI, Paytm, or PhonePe. Withdrawal requests are processed within the timeframe stated in the wallet section of these terms.

Email support with your registered account ID and the subject line 'Data Request'. We compile and send a copy of your data within 14 business days. The copy covers registration details, transaction history, and communication logs.

It means that some features on sportybet.run are only available where local law explicitly permits them. If you try to access a restricted feature, you will see a message explaining the restriction rather than an error with no context.

Raise a dispute through live chat or email within 30 days of the transaction date. Include the transaction ID from your wallet history. Our compliance team reviews the ledger and provides a written resolution within 7 business days.

Currently the authoritative version of these terms is in English. We are working on regional language versions for major Indian languages. Where any translated version conflicts with the English text, the English version governs your account.

Terms That Govern Your sportybet Account

Reach Us About These Terms

Account Security, Data and Your Rights

Data We Collect

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Who to Contact for Policy Disputes

Your Questions About These Terms Answered

01 Do these terms apply differently depending on which Indian state I am in?

02 Can sportybet change these terms without notifying me?

03 What happens to my UPI or Paytm balance if I close my account?

04 How do I request a copy of the personal data sportybet holds about me?

05 What does 'jurisdiction-dependent access' mean in practice?

06 How do I dispute a transaction that I believe was processed incorrectly?

07 Are these terms available in any Indian regional language?

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